Privacy Policy

Privacy Policy

Last Updated: 2025/12/23

This Privacy Policy explains how KadaJoy (“KadaJoy”, “we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you access or make a purchase from https://kadajoy.com (the “Site”).

KadaJoy is an international e-commerce business operated from the People’s Republic of China, providing products to customers in multiple countries and regions.

1. Information We Collect

1.1 Device and Usage Information

When you visit the Site, we automatically collect certain technical information, including but not limited to:

  • IP address and approximate location
  • Browser type, operating system, and device identifiers
  • Time zone and language preferences
  • Pages viewed, referring URLs, and interaction behavior

This information is collected through cookies, log files, pixels, and similar technologies and is referred to as “Device Information.”

1.2 Order and Account Information

When you place or attempt to place an order, we collect information necessary to fulfill the transaction, including:

  • Full name
  • Billing and shipping address
  • Email address and phone number
  • Order details and transaction confirmation

Payment Processing Notice: KadaJoy does not store or directly process complete credit card or bank account information. All payments are handled securely by third-party payment service providers in accordance with their own privacy and security policies.

1.3 Definition of Personal Information

“Personal Information” refers to any information that identifies, relates to, describes, or can reasonably be linked to an individual, including Device Information and Order Information.

2. How We Use Personal Information

We use Personal Information strictly for legitimate business purposes, including:

  • Processing, confirming, and delivering customer orders
  • Providing customer service and responding to inquiries
  • Communicating order updates, shipping notifications, and service messages
  • Detecting and preventing fraud, abuse, or security incidents
  • Analyzing site performance and improving user experience
  • Complying with legal and regulatory obligations

We do not sell personal information and do not use it for purposes materially different from those described in this Policy without prior notice.

3. Sharing and Disclosure of Information

We share Personal Information only with third parties that are reasonably necessary to operate our business, including:

  • Payment processors
  • Logistics and shipping partners
  • IT infrastructure and analytics providers
  • Customer support and communication tools

All such parties are authorized to use Personal Information solely to perform services on our behalf and are contractually or legally obligated to protect it.

We may also disclose information when required to comply with applicable laws, lawful requests, or government regulations.

4. International Data Transfers

KadaJoy operates from China. As part of an international e-commerce operation, Personal Information may be transferred to, processed, or stored in China and other jurisdictions where our service providers are located.

We take reasonable measures to ensure that cross-border data transfers are conducted securely and in accordance with applicable data protection standards.

5. Cookies and Online Advertising

We use cookies and similar technologies to enable core website functionality, analyze traffic, and support advertising activities.

You may opt out of certain targeted advertising services via:

Disabling cookies may limit some features of the Site but will not prevent you from placing orders.

6. Your Privacy Rights

Depending on your jurisdiction (including the EEA, UK, or California), you may have the right to:

  • Request access to your Personal Information
  • Request correction or deletion
  • Object to or restrict certain processing
  • Request data portability where applicable

Requests may be submitted to support@kadajoy.com. We may need to verify your identity before processing a request.

7. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or dispute resolution requirements.

8. Children’s Information

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Shipping and Order Fulfillment

All orders placed on the Site are processed and shipped from China.

  • Processing Time: typically 1–5 business days
  • Delivery Time: varies by destination and carrier
  • Tracking: provided once the order has shipped
  • Customs, duties, and import taxes may apply and are the customer’s responsibility

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

Business Name: KadaJoy
Operating Country: China
Website: https://kadajoy.com
Email: support@kadajoy.com